Privacy Policy
Last updated: January 2024
1. Introduction
Abatta Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly, including:
- Name, email address, and phone number
- Mailing address and location information
- Payment information (processed securely through Stripe)
- Information about care recipients you add to your account
- Communications with providers through our messaging system
Automatically Collected Information
When you use our platform, we automatically collect:
- Device information and browser type
- IP address and location data
- Usage data and browsing patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process bookings and payments
- Facilitate communication between clients and providers
- Send notifications about bookings and account activity
- Improve our platform and develop new features
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Service providers who book your services (for providers)
- Care providers you book with (for clients)
- Payment processors (Stripe) to complete transactions
- Service providers who assist our operations
- Law enforcement when required by law
5. Data Security
We implement industry-standard security measures to protect your personal information. This includes encryption of data in transit and at rest, secure authentication, and regular security audits.
6. HIPAA Compliance
Abatta Care is designed with HIPAA compliance in mind. We limit the collection of Protected Health Information (PHI) and implement appropriate safeguards for any health-related information we do process.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your data in a portable format
8. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.
9. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Address: Tampa, Florida, United States